Privacy Policy

Last Updated: May 2026

At Vianté Living ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Mobile phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Referral URLs
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Send order confirmations and updates
  • Process refunds and returns
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails and marketing communications (where permitted)

3. Payment Information

All payment transactions are processed through secure third-party payment gateways.

Vianté Living does not store your complete credit card, debit card, UPI, or net banking credentials on its servers.

Payment processors handle your payment information according to their own privacy and security policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Personalize content and advertisements
  • Enhance shopping experiences

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Service Providers

  • Payment gateway providers
  • Shipping and logistics partners
  • Technology and website hosting providers
  • Marketing and analytics providers

Legal Compliance

We may disclose information when required by law, regulation, court order, or governmental authority.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations

8. Marketing Communications

You may receive promotional emails, offers, and updates from Vianté Living.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Vianté Living

Email: hello@vianteliving.com

Phone: (+91) 9920053288

Customer Support Hours:
Monday to Saturday, 10:00 AM – 7:00 PM (IST)

We will make reasonable efforts to respond to privacy-related inquiries promptly.